Privacy Policy

At Elements of Design, we respect your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service, and company news and offerings with you. We do not sell your personal information. We may only share your personal data outside the Elements of Design family of companies with your consent, as required by law to protect Elements of Design, its customers, the public, or with companies that help Elements of Design fulfill its obligations with you, and then only with partners who share Elements of Design ’s commitment to protecting your privacy and data. At any time you may contact Elements of Design with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

PRIVACY AND DATA SECURITY

At Elements of Design , your right to privacy and data security is a primary concern. That’s why, when you visit www.eodfaucet.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our online support.

ELEMENTS OF DESIGN ONLY ASKS FOR SPECIFIC TYPES OF PERSONAL INFORMATION

In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

  1. Register on www.eodfaucet.com
  2. Request a quote
  3. Place an order
  4. Participate in a sweepstakes or other promotional offer
  5. Request e-mail notification of your order status
  6. Subscribe to a newsletter or a mailing list
  7. Request assistance from our “Product Advisor”
  8. Fill out a support request

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. If we ever ask for significantly different information we will inform you.

ELEMENTS OF DESIGN ONLY USES YOUR PERSONAL INFORMATION FOR SPECIFIC PURPOSES

The information you provide will be kept confidential and used to support your customer relationship with Elements of Design. Among other things, we want to help you quickly find information on www.eodfaucet.com and alert you to product upgrades, special offers, updated information and other new products and services from Elements of Design. Agents or contractors of Elements of Design who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Elements of Design.Elements of Design may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, Elements of Design may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Elements of Design reasonably believes it is necessary to do so to protect Elements of Design, its customers, or the public.

YOU CAN OPT-OUT OF ELEMENTS OF DESIGN’S MARKETING LIST AT ANY TIME

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Elements of Design (or agents working on behalf of Elements of Design and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Elements of Design’s marketing list, simply tell us when you give us your personal information.

ELEMENTS OF DESIGN WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY OUTSIDE ORGANIZATION FOR ITS USE IN MARKETING WITHOUT YOUR CONSENT

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Elements of Design for the purpose of performing services for Elements of Design .

INTERNET COMMERCE

The online store at www.eodfaucet.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us.Elements of Design is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see Elements of Design ’s Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-909-465-6687 . It has always been a Elements of Design practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

CUSTOMIZED EXPERIENCE

We use technology to help us deliver customized visitor experiences. At Elements of Design, we primarily use “cookies” to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.eodfaucet.com. Elements of Design has no desire or intent to infringe on your privacy while using the
eodfaucet.com site.

THIRD-PARTY SITES

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to eodfaucet.com are not covered by this privacy statement. We generally use the ” symbol to mark links that go to third-party sites.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information,Elemenets of Design cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

CHILDREN’S PRIVACY (AGE 12 AND UNDER)


Elements of Design takes children’s privacy seriously.

Elements of Design does not seek to collect personal information about children through its website. Elements of Design does not condition a child’s participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.

If we become aware that a person submitting personal information to us through any part of our web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

WHAT INFORMATION DO WE COLLECT?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
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HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

DO WE USE “COOKIES”?

Yes. cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari, Chrome, Firefox, Opera or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Elements of Design. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.